House rules

1. General part

1.1. The House Rules (the Rules) defines the basic requirements of internal order in the Landlord’s Building.

1.2. The users of Apartments in the Building (Tenants and their family members, employees, etc.) must be aware that they must treat each other with respect and kindness in the Building where they live, use accommodation services and/or work and take each other into account when using the Apartment or Other Property.

1.3. The management of the Building is based on contracts between the Landlord and service providers (utility services, repair and other companies) and contracts between the Landlord and Tenants. Information about the Landlord is provided at https://www.eftenliving.lt.

1.4. The users of the Building undertake to observe and comply with the following Rules, the rules of public order established by the Municipality and the Agreement concluded with the Landlord. The Tenant undertakes to inform other persons living with him/her and employees about the applicable Rules and to ensure that the specified persons comply with these Rules.

1.5. The Landlord is entitled to close the Building or any part of it for the period necessary to eliminate the damage caused by an emergency situation, fire or explosion or if such a threat exists and the Landlord considers it necessary after consulting with the police or other authorities or these authorities directly request it. The Tenant is not entitled to claim any compensation from the Landlord in connection with the foregoing.

2. The Tenant must

2.1. Use the Apartment or Other Property properly, including the compliance with maintenance rules and instructions for technical and electrical devices in the Apartment and maintaining their condition. It is forbidden to remove the items, furniture or household appliances belonging to the Landlord from the Apartment or Other Property.

2.2. Maintain the Apartment, including the balconies, terraces, storage rooms and Other Property. Clear snow from balconies and terraces in winter. Order cleaning services from the Landlord, if desired.

2.3. Maintain cleanliness and order in the building’s entrances and common areas (including stairwells and parking lot), do not litter or damage the building’s technical and other equipment.

2.4. Sort waste and properly place waste in the garbage can and the waste containers assigned to the Building, as well as ensure that waste does not fall outside the containers and does not litter the Building or the area around the containers. Deliver the waste that does not belong to the municipal waste category (e.g. old furniture, moving boxes, hazardous waste, etc.) to a waste collection point or arrange for such waste to be collected at his/her own expense.

2.5. Immediately report malfunctions and emergency situations in the Apartment or Building to the Landlord and, if necessary, to the General Help Centre by phone number 112, as well as take all possible measures to eliminate the malfunction or danger.

2.6. Not keep flammable liquids or other substances in the premises. Ensure that no chemically aggressive, poisonous or dangerous substances enter the ventilation or drainage systems.

2.7. Use only technically sound electrical devices. The Tenant is fully responsible for all consequences of improper or uncertified use of electrical appliances.

2.8. Comply with fire safety requirements. In case of fire, act according to the action plan in the event of a fire and immediately call 112 and inform the Landlord.

2.9. Follow the instructions of the Landlord, emergency services and the police when dealing with accidents, fires and other incidents.

2.10. Inform the Landlord of the need to change locks or locking systems immediately. The Landlord will replace locks or locking systems at the expense of the Party at whose fault the locks are replaced.

2.11. Allow the Landlord’s representative to enter the Apartment or Other Property to check the condition of decoration, furniture, plumbing, household appliances or other equipment and to carry out repairs.

2.12. Ensure that his/her activities do not overload the Building’s systems and structures, and the activities are carried out in accordance with the principles of energy-efficient management of the Building.

2.13. Park his/her vehicle only in the place specified in the Agreement.

2.14. Turn off the engine after parking the car. Do not leave the car unlocked. Ensure that the car is in good technical condition – no oil or other liquids can flow from it. If oil or other liquids have leaked from the car, the car owner must cover the cleaning costs.

2.15. Follow the carrying capacity norms when using the lift, do not overload it, do not transport heavy and bulky objects (furniture, equipment, etc.). It is necessary to use stairs to transport such items.

2.16. Follow the instructions attached to the inside wall of the lift, if the lift is stuck. Do not attempt to open the lift doors under any circumstances.

2.17. In case of fire, do not use the lift for emergency exit.

2.18. Close windows, water taps and turn off electrical appliances when leaving the Apartment or Other Property. Close the outside door of the Building, do not let outsiders into the Building.

2.19. Inform the Landlord about the intention to leave the Apartment or Other Property for a longer period of time by indicating the contact persons who would ensure access to the Apartment or Other Property in case of a possible accident.

2.20. Use the water, electricity and heating in a sustainable and responsible way.

2.21. Ensure the care and safety of minors.

2.22. Notify the Landlord of any change in the number of residents in the Apartment or Other Property within 5 (five) days from the change.

2.23. Be responsible for the well-being of his/her pet, immediately clean up animal-contaminated places. Ensure that the animal does not pose a danger to other people and does not disturb the neighbours. Comply with the valid animal keeping regulations approved by the Municipality.

2.24. Coordinate the stay of the animal in the Apartment or Other Property with the Landlord, if it was not agreed in the Agreement, before purchasing an animal.

2.25. Maintain and clean the Apartment or Other Property regularly by helping to ensure healthy living conditions, good indoor air quality and preservation of the condition of the Apartment. Use high-quality cleaning products for apartment maintenance and cleaning.

2.26. Clean the bathroom regularly and thoroughly by paying particular attention to cleaning the sink, shower heads, interior and exterior surfaces of the toilet, and the glass partitions of the bath or shower cabin. Use appropriate products for this purpose.

2.27. Clean the hob surface, oven, grill grates and oven shelves regularly. Use appropriate tools for this purpose. Detailed instructions are provided in the user manuals of the devices.

2.28. Defrost the freezer twice a year if provided in the user manual of the device. Do not use force or a scraper to remove ice from the freezer. Do not use very strong cleaning agents when cleaning the refrigerator. Detailed instructions are provided in the user manuals of the devices.

2.29. Carry out the maintenance of dishwashers, washing machines – dryers and hoods in accordance with the user manuals of the devices.

2.30. Provide conditions for the Landlord’s representative to perform air recuperator and/or air conditioner filter replacement, cleaning or other necessary preventive work at the agreed time as many times as necessary according to the user manuals of the devices. The Tenant covers the costs of filter replacement and preventive works.

3. The Tenant is prohibited

3.1. To make noise by disturbing the neighbours from 8:00 PM to 7:00 AM (for instance, listen to the radio, TV or other equipment loudly, play instruments or sing loudly, repair, knock, jump, use noisy household appliances, etc.).

3.2. To keep air pollutants, flammable and explosive substances or objects in the Apartment or Other Property, including the balconies, terraces or the land plot where the Building is built.

3.3. To keep any equipment or devices that causes vibration and noise exceeding the norms stipulated by law, radio and television interference, emitting toxic gases, dust harmful to the environment, harmful radiation, overloading electrical networks, water supply, sewage, air ventilation, air conditioning or damage to heating systems in the Apartment or Other Property.

3.4. To grill food using a charcoal, gas or other fuel-fired barbecue in the Apartment, including the balcony, terrace, Other Property, Common areas of the Building, and the land plot where the Building is built.

3.5. To flush or pour toxic or flammable substances, as well as grease, food waste and other clogging objects or substances down the drain.

3.6. To leave the items that impede movement in common areas of the building (such as stairwells and/or corridors), including blocking passages leading to fire escapes and equipment and keeping personal items (including bicycles, strollers, toys) in common areas.

3.7. To hang any items on the doors, windows or facade of the Building that affect the appearance of the Building or its common areas or are visible from the outside of the Building, except with the prior written consent of the Landlord.

3.8. To throw garbage on the ground or otherwise litter the Apartment, Other Property, the common areas of the Building and the land plot where the Building is built, area, including the cleaning or shaking of carpets, floor coverings, bedding, etc. in the stairwell or through the balcony or window. The shaking of carpets and other clothes is allowed in the courtyard area, except under the windows of the Building and in front of the entrances.

3.9. To hang items, including flower pots, on the balcony railing.

3.10. To leave the vehicle’s engine running for more than 2 minutes.

3.11. To park the car to another place. To park cars in greenery or on sidewalks or so as to obstruct the movement of other persons. There are no parking spaces for third parties on the plot where the Building is located.

3.12. To change or damage heating, ventilation or air conditioning systems, water supply and sewage pipes and other technical devices arbitrarily. Any changes related to the Building engineering must be agreed in advance with the Landlord in writing.

3.13. To alter the exterior of the Building arbitrarily, including the installation of television and radio equipment, advertisements and other equipment on balconies, roofs or facades.

3.14. To be in the technical premises of the Building (heat point, water metering unit, telephone and data room, electrical panel or other technical premises) and on the roof (except for terraces), unless agreed in advance with the Landlord or in case of an emergency.

4. Liability

4.1. The violator must compensate the damage caused to the Landlord or other persons due to violation of the House Rules.

4.2. The Tenant must compensate the damage caused to parts and structures of the Building, as well as technical systems belonging to the Building due to the fault of the Tenant or persons related to the Tenant, i. e., it is repaired at the Tenant’s expense.

4.3. The Tenants who keep pets are responsible for them and the pollution or damage they cause to the Apartment, furniture, equipment in the Apartment or other premises and territory of the Building, as well as damage caused by violating the safety of other people. The Tenants must compensate this damage.

4.4. The Landlord is entitled to remove vehicles parked on the land plot without its permission, either by itself or by instructing someone else. The owner of such a vehicle must cover the cost of removing the vehicle.

4.5. The Landlord is not responsible for the safekeeping of the customer’s property, including the vehicles left in the parking lot. There is no guard on duty in the common areas of the building and the parking lot is not guarded.